Shipping & Conditions

The creation time for most of our rag quilts is approximately 4-8 weeks. Our baby rag quilts usually take less time to create. Rag quilts and rag quilt gifts will be sent out to you via USPS. Shipping fees are included in the price of your item. Crafty Quilt includes delivery confirmation on all of your quilt purchases free of charge. This is to ensure your receive date.

Your quilts and other items will be packed securely and with great care. All rag quilts and rag quilt merchandise will be washed and dried once to begin the ragging process.  Rag quilts will become softer and fluffier with each washing.

PLEASE NOTE: I CAN ONLY SHIP TO YOUR PAYPAL ADDRESS. PLEASE CHECK THAT YOUR PAYPAL ADDRESS IS CORRECT BEFORE MAKING PAYMENT.

Ship to addresses cannot be changed as per PayPal's policy.

Signature is required on most purchases. This ensures peace of mind to both parties.

Please note:  If we are unable to deliver your order due to an incorrect address that you provided during your order, the order may be returned to us by the Post Office. If you provide an incorrect shipping address and the item is delivered there, Crafty Quilt will not be responsible for any replacement shipments. Please be sure to check your shipping address at the time of purchase.

The purchaser will be responsible for any reshipping fees charged by USPS to redeliver the package if it is returned to us by USPS due to an incorrect shipping address.
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****IMPORTANT NOTE ABOUT SHIPPING****

I ONLY SHIP UNTIL 2 PM ON BUSINESS DAYS, MONDAY THRU FRIDAY EXCLUDING ALL HOLIDAYS. IF YOU RECEIVE A PAYPAL NOTICE OF SHIPPING AFTER 2 PM, YOUR ITEM WILL SHIP THE FOLLOWING BUSINESS DAY.
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If you ordered a custom made item, it will ship in approximately 4-8 weeks. ** Please check the listing for approximately processing times. I normally ship sooner, but this would be your latest shipping date as per the listing you ordered from.

I normally ship USPS Priority Mail or First Class Mail with a tracking number. This allows you to have peace of mind about the location of your package.

Ready to ship items will be shipped within three (3) business days of your cleared payment.

Internation Shipping Information:

Any customs/duty fees are the buyers expense. There is no way for me, as a seller, to predict what they will be. All items sent out of the USA will be clearly labeled with the price that you purchased. It is illegal to make an item as a gift when shipping internationally.

 

RETURN AND EXCHANGE POLICIES

I want my customers to adore everything they purchase from me. If you are somehow unhappy with your product, please let me know immediately. I will do my best to listen to your ideas and attempt to make adjustments.

I accept returns only on ready to ship items . However, there are some guidelines that need to be followed.

The cost of the return shipment is the buyers' responsibility.

Please contact me the day that it arrives and let me know what the issues are. I MUST be notified within 48 hours of it's arrival that there's an issue. If we cannot resolve them, please ship the item back within three(3) business days. You MUST include delivery confirmation on the return package.

Once the package arrives in it's original state, a full refund minus shipping will be refunded. If an exchange is desired, your new item will ship out asap.

This situation has never happened to me, but it could. If it should, I want you to be happy.

Custom made or personalized items are NOT returnable.

 

CANCELLATIONS:

IN THE EVENT OF A CANCELLED ORDER ON A CUSTOM MADE ITEM, WITHIN THE 1 WEEK WINDOW **, YOU WILL BE CHARGED A 50% CANCELLATION FEE. THIS IS TO COVER MY EXPENSES FOR YOUR MATERIALS, ETC. IF YOUR CUSTOM ORDER IS CANCELLED WITHIN THE FIRST  WEEK **, YOU WILL BE REFUNDED THE AMOUNT THAT YOU PAID MINUS 50%. CUSTOM ORDERS CANNOT BE CANCELLED AFTER THE FIRST WEEK OF ORDERING. THEY BECOME NON REFUNDABLE AT THAT TIME.

PLEASE BE SURE THAT YOU WANT YOUR ITEM BEFORE YOU MAKE YOUR PURCHASE. I ORDER FABRICS ON A CASE BY CASE BASIS NORMALLY AND HAVE LIKELY PURCHASED YOUR MATERIALS AS SOON AS YOU PLACE YOUR CUSTOM ORDER.

 

 

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